Store Manager

Wyser

Wyser is an international search & selection company present in 3-continents.

We are looking for a "Store Manager" for our client in the luxury fashion industry.

Main Responsibilities:

• Following-up the store sales performance and other KPI targets and conducting store management for the realization of the targets,
• Establishing and develop relationship with existing clients and engage new customers to the brand,
• Acting as an advisor towards customers and the sales team ensuring sales closure and customer satisfaction,
• Being a role model for the team, elevating service excellence and team development,
• Leading all team members, ensuring the development of store teams with regular feedback, coaching and action plans,
• To share the goals by organizing daily, weekly and monthly meetings in the store in accordance with the plans and expectations of the company,
• Organizing and implementing store rotations, shifts and holidays,
• Ensure a strong knowledge of the relevant markets: competitions, events, product and pricing.

Knowledge Requirements:

• Luxury goods selling
• Brand ambassador
• Great attention to details
• Management/Leadership
• Strong communication skills
• Store procedures and process
• CRM techniques and operational tools knowledge
• Store operation applications

Education and Backgrounds :

• Minimum 5 years of team/store management experience in luxury retail or relevant customer related experience,
• Bachelor's Degree,
• Fluent in English/Turkish. (Any additional language will be a plus)

 “Wyser İşkur’un denetiminde olan 09.01.2018 tarih ve 786 No’lu lisans sahibi özel istihdam bürosudur.”