Social and Search Analyst/Arapça-İngilizce

Webhelp Türkiye

ABOUT WEBHELP 

About Webhelp 

One of the leading brands in its industry, Webhelp designs and manages human-oriented customer experiences in today's digital world. Providing service with more than 120 thousand employees in 60 countries around the world, Webhelp continues to make a difference in customer service management and experience with more than 14 thousand employees in 7 cities in Turkey, mainly Istanbul, Izmir, Ankara and Van 

 QUALIFICATIONS 

•       Translate briefs coming from the business (for example marketing & strategy) into analytical projects.
•       At home with digital data (social media and Search) but also with "traditional" KPI business (penetration, brand equity);
•       Dashboard constructions to be updated periodically with data visualization solutions;
•       At ease with qualitative and quantitative analysis;
•       Being able to create concise analyzes that can communicate clear messages;
•       Being able to communicate both with equal role and with senior stakeholders;
•       Project management (progress status control, resources coordination)
•       Excellent English and Arabic
•       Business focus and engagement orientation;

JOB DESCRIPTION  

  The "Social and Search Analyst" will be responsible for the analysis of a wide range of data to support the marketing, brand and business strategy functions. The Analyst will ensure that briefs from various business teams are translated into analytical projects that respond to business questions.The ideal candidate can use a wide range of analytical solutions and is at ease both with data coming from social media and search, and with more "traditional" data such as penetration and brand equity. The candidate is able to construct both quantitative and qualitative analyzes and knows how to work in collaboration with teams of analysts who are experts in specific subjects. As a result, the ability to organize your work and manage multiple projects are essential.