Spa Therapist

The Bodrum EDITION

Monitor and stick to time schedule to stay on schedule throughout the day

Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.

Offer guests amenities such as water, juice, or heated neck pillows.

Maintain current licensure in service area by taking continuing education if needed and renewing license before expiration date, where applicable.

Maintain current skills and licensure in service area as per regional requirements.

Arrange workstation, treatment room, and/or drapes to promote guest comfort and safety.

Provide massage services to guests using props (e.g., rain sticks, hot stones, pregnancy cushions) and/or products (e.g., oils, gels, lotions).

Maintain and develop client base.

Handle inappropriate guest behavior by following Marriott International standard operating procedure for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.

Confirm guest first and last name and type of treatment scheduled prior to beginning treatment.

Check computer or reservation center for updates and changes to schedule regularly throughout the day.

Check with guest to promote continued comfort throughout service (e.g., comfortable temperature, amount of pressure).

Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning service.

Maintain guest history files on all existing guests and create files for new guests.

Review all upcoming appointments and treatments.

Demonstrate knowledge of current trends in spa industry.

Keep current with techniques and modalities related to field of work.

Escort guests to and from treatment rooms.

Maintain basic Spa knowledge of the following: Spa operating hours, spa menu location, pricing, fees and charges for all spa services that the massage therapist performs, and check-in and check-out procedures. 

Maintain knowledge of retail brands, services and special promotions available in the Spa.

Maintain working knowledge of Spa equipment and facilities that the massage therapists typically uses throughout their work shift.

Promote and sell spa/salon services including retail offerings related to the Spa.