İnsan Kaynakları Uzmanı

NWG Servis Hizmetleri

İstanbul -Beykoz'da hizmet verdiğimiz firmanın İnsan Kaynakları Departmanına aşağıdaki görev tanımına uygun olarak  1 sene süreli çalışabilecek İnsan Kaynakları Operasyon  Uzmanı  istihdam edilecektir.

P&O Services H2R Specialist (HR Services Specialist)

İş Tanımı :

• The purpose of this role is to provide second level expert services for employees, managers and P&O Services community in the area of Hire to Retire, Benefits Administration, Payroll and Time & Attendance processes and act as a subject matter expert for these services.

• To coordinate with global services centers the implementation and execution of the end-to-end P&O Services policies, programs and regulatory requirements into the daily operations of P&O Services as well as to provide support on the operational tools.

Service Delivery & Operational Excellence

• Provides day-to-day P&O Services Delivery operations with compiling and entering data, and reconcile errors to maintain accurate and complete HR, Payroll and time & attendance records, all in timely and accurate manner

• Acts as subject matter expert for P&O Services related to data and processes

• Ensures maintenance of all relevant HR related data is correct and complete

• Ensures compliance in line with relevant legislation, Data Privacy, Protection guidelines and other relevant guidelines across identified geographies

• Performs country specific Data consistency check

• Respects and follows the payroll calendar to prepare the necessary payroll inputs

• Supports SOX Controls and internal Financial and HR controls

• Resolves P&O Services related queries and issues within the standard established time frames raised by various stakeholders, incl. associates

• Escalates requests and issues that cannot be resolved directly to the appropriate escalation point of contact (i.e. IT / Time Services Delivery Manager / People Partner)

• Close collaboration with country people partners to manage operation inquiries, escalations and stakeholder management

• Core T&A Technology Activities & BAU Tasks

• Highlights exceptions and deviations

• Extracts regular and ad hoc reports needed for P&O Services upon request and get support from reporting team when needed

• Identifies and gathers system enhancements and change requests to report and coordinates with IT and/or global support team

• Provides regular training to new and established stakeholders on the use of the P&O Services systems

• Ensures all P&O Services Delivery performance metrics and KPIs are met

• Contributes to and supports projects in scope for P&O Services

• Perform other tasks as assigned by Line Manager

Nitelikler 

• Excellent English spoken and written;

• Min. 2 to 6 years’ experience in HR Services operation on a HR Solution platform

• Experience of working in project within a global organization

• Experience with transformation initiatives and transition projects is a plus

• Workday/SuccessFactor /SAP system knowledge is advantage