Technical Service & Laboratory Responsible

Evonik Ticaret Ltd. Şti.

Tasks

Application Technology consultancy to customers in Turkey, and EMEA Region, in the fields of formulation and application, and during the usage of products belonging to the Evonik Business Line Health Care

• Technical consultancy and provision of expertise for existing and potential customers, in order to secure existing business or gain new businesses for the Business Line
• Responsible person for lab projects from all categories (customer projects / innovation projects / positioning projects) for the whole BL HC portfolio. Efficiently managing resources, coordinating safety-related activities and ensuring compliance with all Evonik ESHQ policies
• Takeover of project related commercial tasks in accordance with the Sales Department
• Prioritization of customer activities in collaboration with the Sales Department, in order to gain new business and increase product sales
• Release of project relevant technical documentation before and after implementation
• Takeover of the interface function between customer and Project Management as well as Technical Departments at all active projects
• Independent processing of customer related problems and provision of solutions
• On-site support of customers at development projects or in case of production problems on a regional level
• Representation of Evonik and of the Business Line Health Care at important industry events like industry conferences, fairs, workshops etc.
• Organization and implementation of customer workshops of the Business Line Health Care in collaboration with the Sales Department
• Visiting important existing and potential customers in the whole region (EMEA), in collaboration with the Sales Department

Profile

• Bachelor’s Degree in Pharmacy, Chemistry or Chemical Engineering
• Minimum 3 years of experience in the area of formulation development (hands on lab skills) as well as in the Application Technology consultancy/sales
• Very good knowledge in the area of galenics and process technology
• Special knowledge in oral dosage forms, tablet as well as  particle coating preferred  (EUDRAGIT®, EUDRAGUARD®)
• Very fluent English and Turkish knowledge, spoken and written
• Good IT knowledge and skills (Excel, Word, Outlook, Powerpoint etc.)
• Good presentation skills, strong communication & problem-solving skills
• Clear service mindset to ensure customer satisfaction
• Readiness to travel upon request
• Team player in a growing organization
• Eager to learn the business and have a desire to improve it