Sales Specialist

Borusan Mannesmann Boru A.Ş.

We are looking for a "Sales Specialist" to be assigned to our company's Istanbul, Beyoğlu location.

• Graduated from university, preferably from Engineering departments,
• Proficient in Microsoft Office programs,
• Fluent in English, able to use it actively
• No travel restrictions
• Prone to teamwork, strong communication skills,
• Analytical thinking and solution-oriented
• Successful in customer management and relations,
• Will be able to adapt to dynamic working environments and flexible working hours.

JOB DESCRIPTION

• Preparing price offers for customer demands, ensuring the realization of sales in line with quantity and profitability targets,
• End-to-end follow-up of the orders received from the entry to the system until they reach the customer.
• To ensure coordination with planning, quality, and shipping units with weekly factory visits,
• Making logistics agreements, supervising ship loading and unloading when necessary,
• Engaging in new customers and market development activities
• To follow up the proposal process, customer and factory information of new and different products according to the procedures,
• To mediate the requests of the customers regarding all departments and to ensure that the problems are resolved and customer satisfaction,
• Making annual visit plans, making customer visits, entering visit reports into the CRM system
• Notifying the customer expectations and requests (VOC) to the relevant units, following up until the result is obtained, ensuring the complete operation of the "Voice of the Customer" VOC process,
• Making lost sales analysis and report periodically,
• Periodically reporting by making market follow-up and analysis
• Monitoring possible protectionist measures and anti-dumping practices in the markets it is responsible for and managing their effects on trade
• Making monthly profitability analysis, reporting deviations and determining corrective actions