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Muğla(Bodrum)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Assistant Specialist

Department

Sales & Marketing

Sales & Marketing

Application Count

0-50 application

Job Type

Full-Time

Position Level

Assistant Specialist

Application Count

0-50 application

Department

Sales & Marketing

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QUALIFICATIONS AND JOB DESCRIPTION

Start Your Journey With Us 

 

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

 CORE WORK ACTIVITIES

  • Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel
  • Contact guests via calls or arranged meetings to discover their needs and requirements
  • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel  
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling
  • Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
  • Conduct price negotiations with guests on behalf of the hotel management to reach a favorable bargain for both parties
  • Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
  • Collaborate with other hotel staff to ensure guests have a good time
  • Monitor the customer service quality of the hotel to ensure guests are tended to appropriately
  • Promote awareness of brand image internally and externally
  • Enter Marriott Rewards information into appropriate software when taking guest reservations
  • Answer, record, and process all guest calls, requests, questions, or concerns
  • Process and facilitate requests for customized services such as room redecoration, equipment, and switch
  • Coordinate and organize the details of an event such as catering, lodging, seating, and security
  • Maintain contact with guests to obtain feedback and to discuss opportunities for future business deals
  • Set annual budgets and implement strategies effective for achieving set targets
  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

 CANDIDATE PROFILE

Education and Experience:

  • Previous experience  (at least 3 years) working preferably in a 5 Star Resort/Chain hotel
  • Excellent level of English essential Russian will be a plus
  • Ability to use standard software applications and hotel systems ideally looked for e.g. Microsoft Office & Opera.

Preferred Candidate

More than 1 years of experience
Associate Degree(Student), Associate Degree(Graduate), Bachelor’s(Student), Bachelor’s(Graduate), Master’s(Student)
Turkish(Reading : Advanced, Writing : Advanced, Speaking : Advanced) English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Satış Yetkilisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Satış Yetkilisi Satış Yetkilisi Maaşları Satış Yetkilisi Nasıl Olunur? Satış Yetkilisi Nedir? Satış Yetkilisi İş İlanları

Satış Yetkilisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Satış Yetkilisi Satış Yetkilisi Maaşları Satış Yetkilisi Nasıl Olunur? Satış Yetkilisi Nedir? Satış Yetkilisi İş İlanları